Privacy Policy for Event Lounge LTD

 

At Event Lounge LTD we are committed to safeguarding and preserving the privacy of our visitors and clients. We are legally obliged to use your information in line with all laws concerning the protection of personal information, including the General Data Protection Regulation (GDPR) including the General Data Protection Regulation (GDPR). We recognise that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.eventlounge.co.uk

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our website, book our services or attend an event that we are working at.

We respect your right to privacy and are committed to maintaining it. We only collect, store and process your personal information in accordance with the relevant laws and regulations.

By accessing, browsing or otherwise using the website, you confirm that you have read and understood this Privacy Policy. Please ensure you have read it carefully, particularly the sections detailing your rights in relation to the personal information that we collect about you.

We do update this Policy from time to time so please do review this Policy regularly.

 

Information We Collect:

In running and maintaining our website and business we may collect and process the following data about you:

Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

Information provided voluntarily by you. For example, when you register for information or make enquiries.

Generally, We request identifying information when you:

  1. Request a quotation.
  2. Make a Booking.
  3. Send an on-line Enquiry Form.
  4. Provide feedback to an on-line survey or tell us about an idea or suggestion.
  5. Request information to be posted to you.

 

In these instances we will ask for your name, email address, postal address, phone number and other appropriate information needed to provide you with these services. In all instances you will always be able to "unsubscribe" to these mailings at any time.

 

If you are aged 16 or under, you must get your parent/guardian’s permission before you provide us with your personal information. Unless you have this consent you are not allowed to give us your information.

 

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

 

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

To provide information to you that you request from us relating to our products or services.

To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

 

How Long will we Store Your Information

We will hold your information as long as is needed for us to be able to provide the relevant service to you. Our general retention policy is to retain information for six years after your event.

In some circumstances, such as to meet our legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or inforce our Terms and Conditions, we may hold on to your personal information after we finish providing services to you, or for longer than our general retention policy.

 

Disclosing Your Information

We do not share, rent, or sell any personally identifying information provided through our website (such as your name or email address) to any outside organisation for use in its marketing or solicitations. Information will be passed to current members of this site as appropriate to allow them to process your request.

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

In the event that we sell any or all of our business to the buyer.

Where we are legally required by law to disclose your personal information.

To further fraud protection and reduce the risk of fraud.

 

Third Party Links

On occasion we include links to third parties on this website. This Privacy Policy only relates to the Event Lounge LTD company and website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

 

Promotional Material

We may record images from any function and use these, either on www.eventlounge.co.uk, other related sites or in advertising material. Comments made about our services may also be used in a similar manner. If you would prefer an image or a comment provided by you to be removed from the website you should use the contact form on this site.

At every event that we perform our services, there will be a sign clearly stating that photos and videos may be taken, for promotional use. You and your guests may ask any Event Lounge LTD team member to remove your images from these photos or videos. You will be asked to then fill in a form which confirms this removal.



Your Rights over your Information

You have many rights over our personal information, and how it is used. The information below sets out the rights that are available to you, and how to make use of those rights.

If you would like to make a request for any of the rights detailed below, please click here and make your request using our contact form.

Please be aware that we will need to verify your identity before providing any personal data to you. We do this to protect your information.

This Privacy Policy and any details provided when we capture your personal information will keep you informed about how we will use this information.

You can request access to the personal information we hold about you. In most cases, this is free of charge.

If you believe that the personal information we hold about you may be incorrect, you can correct this by clicking here and using the contact form.

In certain circumstances you can ask us to stop processing your information or ask us to limit the ways in which we process this information. However we can refuse a request in some cases and will provide you with the information explaining why this has been refused.

Some people call this the "Right to be Forgotten." Unless we have a reason for keeping your personal information (for example, where we need this to provide a service to you), you can request for us to stop holding your personal information. If we need to hold on to your information, we will tell you why we need to do this when we respond.

You can do this easily through Unsubscribing at the bottom of our emails, or by contacting us by clicking here and using the contact form.

You can ask us to move, transfer or copy your information so that you can use this information in a different service. We will make this information available to you in a commonly used format where possible.



Consent

Where Event Lounge LTD is using your personal information based on your express consent to this, you have the right to withdraw your consent at any time. To withdraw your consent, please contact us by clicking here and using the contact form.

You can also update your consent settings for cookies on the website using your browser settings. Please the section above on cookies for more information.



Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy by clicking here and using the contact form.





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